Frequently Asked Questions
Product Questions
What types of plants do you offer?
We offer a wide variety of plants, including annuals, herbs, and tropicals. These are available in cups for you to create your own designs, as well as in hanging baskets and patio pots.
How do I care for the plants I purchased?
Each order comes with detailed care instructions. We also provide general care tips on our website and offer support if you have any questions.
Ordering Questions
How can I place an order?
You can place an order directly through our website. Simply browse our plant catalog, select the items you wish to purchase, and proceed to checkout.
Can I purchase plants as a gift?
Yes, you can purchase plants as gifts. During checkout, you can specify a different shipping address and include a gift message if desired.
Do you offer any discounts or promotions?
We occasionally offer discounts and promotions on selected plants. Keep an eye on our website or subscribe to our newsletter for the latest offers.
Delivery Questions
Do you offer delivery?
Yes, we deliver to most locations throughout Minnesota using our own team. We will provide you with an estimated delivery timeframe. If you have a preferred delivery time, please mention it in your order notes.
How do I track my order?
Once your order has been placed, you will receive communications with an estimated delivery week and later with a specific delivery date.
Returns Questions
What if I receive a damaged or incorrect plant?
If your plant arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your order. We will assist you with returns, exchanges, or refunds as needed.
Can I return or exchange plants?
Due to the perishable nature of plants, we generally do not accept returns. However, if you encounter any issues with your order, please contact us to discuss potential solutions.
Do you offer guarantees or warranties?
We offer a satisfaction guarantee for our plants. If you are not satisfied with your purchase, please reach out to our customer service team to discuss your concerns. While we typically guarantee plants for 48 hours, each situation is handled individually to explore possible solutions.